Incident Details:
- Start Date and Time: August 18, 2026 @ 9:00AM MDT
- End Date and Time: August 1, 2026 @ 1:00PM MDT
Impact on Services:
We're currently investigating performance issues in CampbellCloud that cause pages to intermittently not load as expected. Related to this, data age displayed in the network summary and the map (pins & pop-ups) is not correct. The station page are displaying current data for stations, but the network summary and map pins are indicating that data is stale.. Our team is working diligently to ensure service(s) are operational as quickly as possible.
Support:
Our support team will be available to address any questions or concerns you may have during the outage period. You can reach them via support@campbellcloud.io. Continue to check our status page during the outage for the latest information.
We sincerely apologize for any inconvenience this may cause and appreciate your understanding as we work to resolve the issues. Your trust in our platform is of utmost importance to us, and we are committed to delivering a seamless and reliable experience.
Thank you for your cooperation. If you have any questions or need further clarification, please don't hesitate to contact us. If you encounter any issues with our service that are not reflected on this status page, please report them to our support team at support@campbellcloud.io.
