Some systems are experiencing issues

Past Incidents

Friday 22nd December 2023

No incidents reported

Thursday 21st December 2023

No incidents reported

Wednesday 20th December 2023

Portal Map pins, Map Bubbles, Network Summary Pages, and Local Condition Tiles are out of date.

Incident Details:

  • Start Date and Time: December 20, 2023 @ 15:00 MST
  • Resolved December 20, 2023 @ 16:45 MST

Impact on Services: Map pins, Map Bubbles, Network Summary pages, and Local Condition Tiles are currently out of date. Our team is working diligently to ensure (service(s) are operational as quickly as possible.

Support: Our support team will be available to address any questions or concerns you may have during the outage period. You can reach them via support@campbellcloud.io. Continue to check our status page during the outage for the latest information.

We sincerely apologize for any inconvenience this may cause and appreciate your understanding as we work to resolve the issues. Your trust in our platform is of utmost importance to us, and we are committed to delivering a seamless and reliable experience.

Thank you for your cooperation. If you have any questions or need further clarification, please don't hesitate to contact us. If you encounter any issues with our service that are not reflected on this status page, please report them to our support team at support@campbellcloud.io.

Tuesday 19th December 2023

Portal Data for some stations is currently behind. We are currently working to resolve this issue.

Incident Details:

  • Start Date and Time: December 18, 2023 @ 23:15 MST
  • Resolved December 19, 2023 @ 09:15 MST

Impact on Services: Data for some stations is currently behind. Our team is working diligently to ensure services are operational as quickly as possible.

Support: Our support team will be available to address any questions or concerns you may have during the outage period. You can reach them via support@campbellcloud.io. Continue to check our status page during the outage for the latest information.

We sincerely apologize for any inconvenience this may cause and appreciate your understanding as we work to resolve the issues. Your trust in our platform is of utmost importance to us, and we are committed to delivering a seamless and reliable experience.

Thank you for your cooperation. If you have any questions or need further clarification, please don't hesitate to contact us. If you encounter any issues with our service that are not reflected on this status page, please report them to our support team at support@campbellcloud.io.

Monday 18th December 2023

CAMPBELL CLOUD - Scheduled Maintenance : December 18, 2023

Update 3:

  • The scheduled maintenance has been completed and the Campbell Cloud platform is back online.
  • Thank you for your patience and understanding.
CAMPBELL CLOUD - Scheduled Maintenance : December 18, 2023

Update 2:

  • The Campbell Cloud platform is coming back online. Some apps may not be loading as expected at this time.
  • Data ingest has resumed.
CAMPBELL CLOUD - Scheduled Maintenance : December 18, 2023

Update 1:

  • Due to unforeseen delays, the maintenance window is being extended by 1 hour. The new end date and time is Monday December 18, 2023 @ 2:30PM MST.
  • We apologize for any inconvenience.
CAMPBELL CLOUD - Scheduled Maintenance : December 18, 2023

Maintenance Details:

  • Start Date and Time: Monday December 18, 2023 @ 10:30AM MST
  • End Date and Time: Monday December 18, 2023 @ 1:30PM MST

Impact on Services:

  • As part of our ongoing efforts to improve the Campbell Cloud experience, on December 18 we will be performing scheduled maintenance on a Campbell Cloud server. During the 3 hour maintenance window, login access to the Campbell Cloud platform will continue to function as expected; however, most functionality will be offline. Image handling and measurement updates will be delayed during the maintenance window and will be updated once the maintenance has been completed.

Support:

  • This maintenance work will be closely monitored to ensure no unplanned outages outside the scheduled window. Continue to check our status page during the maintenance window for the latest information.
  • We sincerely apologize for any inconvenience this may cause and appreciate your understanding. Your trust in our platform is of utmost importance to us, and we are committed to delivering a seamless and reliable experience.
  • Thank you for your patience and understanding. If you have any questions or need further clarification, or if you encounter any issues with our service that are not reflected on this status page, please contact our support team at support@campbellcloud.io.
  • We will keep this status post updated with any new information.

Sunday 17th December 2023

No incidents reported

Saturday 16th December 2023

No incidents reported