Incident Details:
- Start Date and Time: March 04 @ 1:30 AM MST
- Resolved Date and Time: March 5 @ 9:00 AM MST
Impact on Services:
The Campbell Cloud is currently inaccessible. Data collections may also be behind for some stations. Our team is working diligently to ensure (service(s) are operational as quickly as possible.
*** UPDATE 1: March 4, 2024 2:00 PM MST - The Campbell Cloud Portal is back online. We are currently monitoring intermittent performance issues as services are brough back to their expected state. Data is currently ingesting as expected. ***
Support:
Our support team will be available to address any questions or concerns you may have during the outage period. You can reach them via support@campbellcloud.io. Continue to check our status page during the outage for the latest information.
We sincerely apologize for any inconvenience this may cause and appreciate your understanding as we work to resolve the issues. Your trust in our platform is of utmost importance to us, and we are committed to delivering a seamless and reliable experience.
Thank you for your cooperation. If you have any questions or need further clarification, please don't hesitate to contact us. If you encounter any issues with our service that are not reflected on this status page, please report them to our support team at support@campbellcloud.io.
