Past Incidents

Maintenance Details:

• Start Date and Time: September 3, 2024 @ 10AM MDT
• End Date and Time: September 3, 2024 @ 3PM MDT

Update: The maintenance window has been extended to 3pm

Impact on Services:

• As part of our ongoing efforts to improve the Campbell Cloud experience, on September 3, 2024 we will be performing scheduled maintenance on our data & image collection services. During the 3 hour maintenance window, some stations may experience data or images collection delays; however, Campbell Cloud will remain available and useable.

Support:

• This maintenance work will be closely monitored to ensure no unplanned outages outside the scheduled window. Continue to check our status page during the maintenance window for the latest information.
• We sincerely apologize for any inconvenience this may cause and appreciate your understanding. Your trust in our platform is of utmost importance to us, and we are committed to delivering a seamless and reliable experience.
• Thank you for your patience and understanding. If you have any questions or need further clarification, or if you encounter any issues with our service that are not reflected on this status page, please contact our support team at support@campbellcloud.io.
• We will keep this status post updated with any new information.

Incident Details:

• Start Date and Time: 8/30/2024 @ 22:30 MDT
• Resolved Date and Time: 9/03/2024 @ 11:00 MDT

Impact on Services: We are seeing performance issues with pages/applications loading slower than expected. Our team is working diligently to ensure service(s) are operational as quickly as possible.

Support: Our support team will be available to address any questions or concerns you may have during the outage period. You can reach them via support@campbellcloud.io. Continue to check our status page during the outage for the latest information.

We sincerely apologize for any inconvenience this may cause and appreciate your understanding as we work to resolve the issues. Your trust in our platform is of utmost importance to us, and we are committed to delivering a seamless and reliable experience.

Thank you for your cooperation. If you have any questions or need further clarification, please don't hesitate to contact us. If you encounter any issues with our service that are not reflected on this status page, please report them to our support team at support@campbellcloud.io.