Incident Details:
- Start Date and Time: 1/15/2025 @ 12:00AM MST
- Update: 1/15/2025 @ 3:30PM MST - The Cloud is currently inaccessible.
- Update: 1/16/2025 @ 8:00AM MST - The Cloud is accessible and apps are loading as expected. Still seeing some delays in data processing.
- End Date and Time: 1/20/2025 @ 10:00AM MST
Impact on Services:
Station pages, including maps, and application may be slow to load. Our team is working diligently to ensure service(s) are operational as quickly as possible.
Support:
Our support team will be available to address any questions or concerns you may have during the outage period. You can reach them via support@campbellcloud.io. Continue to check our status page during the outage for the latest information.
We sincerely apologize for any inconvenience this may cause and appreciate your understanding as we work to resolve the issues. Your trust in our platform is of utmost importance to us, and we are committed to delivering a seamless and reliable experience.
Thank you for your cooperation. If you have any questions or need further clarification, please don't hesitate to contact us. If you encounter any issues with our service that are not reflected on this status page, please report them to our support team at support@campbellcloud.io.
